Props to ion - Colorado Fishing Forum

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Old 01-15-2016, 05:51 PM   #1 (permalink)
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Default Props to ion

I managed to snap a blade on wednesday. I called ion to see where the closest dealer was and they asked what happened. I explained the situation and they said they would overnight me a new set of blades. When they arrived they through in an insulated battery bag. By the way the blades are way sharp. I tore up my finger trying to get the blade piece off.
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Old 01-15-2016, 06:34 PM   #2 (permalink)
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Not too bad a deal. Sounds like a reputable company. Hope I don't have to go thru that anytime soon.

How did it happen (snapped blade)?
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Old 01-15-2016, 06:36 PM   #3 (permalink)
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Not sure how it happened. Ice was clear of any debris, about 8-9". Nothing crazy
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Old 01-15-2016, 08:09 PM   #4 (permalink)
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Nice to hear stories of good customer service!
Slayers meat pictures are much better!ouch
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Old 01-17-2016, 04:15 PM   #5 (permalink)
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At least you got new blades for the rest of the season. Bummer about the finger though. Lots of band-aids you'll be fine.
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Old 01-17-2016, 04:22 PM   #6 (permalink)
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Liquid bandage!
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Old 01-17-2016, 05:08 PM   #7 (permalink)
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Ralpert, I had the same issue with the trigger sticking on mine again this weekend. This time it wasn't below zero and I hadn't drilled more than a few holes. Kinda wondering if the initial product was better than the newer one...

I sent them an email and am awaiting response. $500 is a lot of money to have issue on something that has only been used for less than twenty holes.
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